AISOLUTIONSA daily operating view
Revenue, bookings, performance indicators and comparisons help focus attention on meaningful changes.
Planerix RESTRestaurants & hospitality
The whole restaurant. A more useful view.
Restaurant intelligence that brings together performance, guests, bookings, team activity and everyday decisions.
The business
The challenge
Restaurant owners need to understand revenue, demand and guest relationships while keeping up with the operation. That picture is difficult to assemble from disconnected sales, booking and social tools.
The approach
Give owners and managers a focused view of their location and their role. Link available operational sources to comparable trends, guest profiles and an assistant that can explain the underlying data.
Multi-Location CRM & Analytics / Planerix REST
How the solution came together
01The business need
Restaurant teams need to connect location performance with guest conversations and follow-up work across web and mobile.
02What needed to change
Combine restaurant performance, guest context and communications without mixing brands, locations or incomparable source data.
03How it works
Experience
Owner · Manager
Web · native iOS
Rules & processing
REST API · access scope
Analytics · Guest 360
Assistant · event graph
Data & connections
PostgreSQL
POS · ChoiceQR
Meta / Instagram
Guestlinked eventsReservation / OrderEventatBrand / LocationMetricsource / periodObservation04What was built
- 01
Brand and location permissions are applied before building the event graph. Aggregate access does not automatically grant guest access.
- 02
Metrics retain period, currency and source coverage. Menu intelligence keeps unknown costs visible; staff indicators stay separate from payroll. HR programs support review, assignment, lessons, server-scored tests and stored progress.
- 03
Instagram Direct, comments and mentions retain source context in the inbox and Guest 360. AI manager assist analyzes intent and prepares reply suggestions; staff review and provider readiness govern sending.
The key decision
Analytics and Guest 360 share restaurant context but have separate access boundaries. The native inbox keeps channel and guest context together; AI proposes a response for staff review.
How we checked it
Brand/location scope is applied before graph construction. Metrics retain period, currency and coverage; contact matches remain candidates until verified. Sending depends on provider permissions and delivery readiness.
- FastAPI
- PostgreSQL
- Next.js
- SwiftUI
- iiko / Syrve
- ChoiceQR
- Meta
One complete workflow
- 01Select a location
- 02Review a metric
- 03Compare periods
- 04Open the source
- 05Follow up
05See the work
Native owner analytics, inbox, Instagram thread and Guest 360 screens use synthetic records. Connector, manager-assist and outbox contracts explain the path from intake to a reviewed reply.
Instagram conversations inside REST
Direct, comments, mentions and tagged content connect to conversation history and Guest 360. AI summarizes the request, suggests profile matches and drafts replies for staff review. Available channels depend on account permissions and activation.
06Result and responsibilities
Delivered
A restaurant workspace connects guest communications and Guest 360 with bookings, reviews, influencers, electronic menus, menu/staff analytics and HR learning. Available channels follow provider permissions.
Role & scope
Founder & Product Architect · business model, system design, web and iOS
Scope of the result
The delivered platform supports client-branded configurations. Each rollout has its own source coverage, permissions and support scope; no conversion uplift is claimed.
A workflow in practice
From a change in revenue to a better question.
An owner spots a change, compares periods and asks the assistant to explain it. Guest history and operational detail are a step away.
Owner & managerGuest intelligenceAnalytical AI
- 01
Observe
Start with revenue, bookings and the indicators for the selected period.
- 02
Compare
Explore trends and rankings to understand where performance changed.
- 03
Explain
Ask the assistant a question and follow the supporting analytics.
- 04
Investigate
Open the relevant guest, booking or operating area for more context.
What this makes possibleThe overview, explanation and supporting records sit within one owner and manager experience.
Extend the pattern to multi-location services, hospitality groups and customer-facing businesses.
Build on this pattern02 / Inside the system
Designed around the work.
Guest relationships
Guest profiles bring together linked reservations, conversations and interaction history from available sources.
Rankings & trends
Explore guests, menu items and team performance with period comparisons and clear detail views.
An analytical assistant
Ask questions in natural language and follow source links to understand the answer.
03 / Product in focus
Explore the interface.
Open a screen to take a closer look.
Actual product interfaces, shown with demonstration data or existing public marketing content.
The connected ecosystem
The tools you know. A more connected business.
Bring familiar software into the way you run your business. Connections are set up around your workflows.
Direct messages, replies and conversation context
Meta Ads
Advertising across Facebook and Instagram
Google Ads
Campaign performance
Google Analytics
Audience & acquisition
TheFork Manager
Reservations & guest records
Syrve
Restaurant POS
Tailored connection
Square
POS & payments
Tailored connectionTailored connections are scoped for your business before setup.
Discuss your softwareProduct names and logos belong to their respective owners.